Manager NoteMorningImportant
VIP arrival details confirmed
The Wilson group arrives at 2 PM. Welcome amenities are staged, and front desk has the billing note on file.
Avery Kim, General ManagerJun 1, 2026, 7:42 AMHarbor Grand HotelMorning shift
Total notes
6
Across all shifts
Important
3
Need manager awareness
Today
3
Logged this morning
MaintenanceMorning
Room 418 AC follow-up
Engineering replaced the filter and reset the thermostat. Please check guest feedback after arrival.
Marcus Lee, Maintenance LeadJun 1, 2026, 8:15 AMHarbor Grand HotelMorning shift
HousekeepingMorning
Priority cleans for sales tours
Two early checkouts were added to the priority list so Sales can show rooms before noon.
Nina Patel, Housekeeping ManagerJun 1, 2026, 9:05 AMHarbor Grand HotelMorning shift
Guest IssueEveningImportant
Guest reported noise on 6th floor
Guest in 612 mentioned noise near the ice machine. Evening shift should follow up and offer room move if it continues.
Jordan Smith, Front Desk SupervisorMay 31, 2026, 6:30 PMHarbor Grand HotelEvening shift
PaymentNightImportant
Card authorization needs review
Payment authorization for room 229 declined at incidental hold. Manager approval needed before extending stay.
Lena Ortiz, Night AuditorMay 31, 2026, 11:55 PMHarbor Grand HotelNight shift
OtherEvening
Lobby coffee station restocked
Backup cups and sleeves moved to the lower cabinet. Inventory count should be adjusted tomorrow.
Sam Carter, Operations AssociateMay 31, 2026, 5:20 PMHarbor Grand HotelEvening shift